Legal Notice

These Terms & Conditions are up to date as of 23 April 2021




This site (hereinafter, the “Website”) is owned by Vithas Sanidad, S.L.U. (hereinafter, “VITHAS”), with registered address C/Arturo Soria 107, 28043 Madrid (Spain), tax ID number B-18007203, registered in the Commercial Registry of Madrid, Volume 13.222, Sheet 46, Page M-214,085.
You may contact us by calling + 34 915 905 252 or by sending an email to


Through the website (hereinafter, the “Website”) visitors and users are provided with information on the medical services and health professionals of Grupo Hospitalario Vithas as well as relevant, objective, reliable and up-to-date information on health concerns, which is of practical interest to patients or users.

Any information posted on this website has been included to support, not replace, the relationship that exists between a patient/user of this website and their physician.

Likewise, access to the private area is provided to clients of the hospitals and centres of Grupo Vithas, where they will be able to request and manage appointments and access their medical and healthcare information and that of their relations. The access to and use of the private client area shall be governed by its own terms.


1.- Acceptance of Terms. By accessing and using this Website, you expressly agree to the most recent Terms published on the Website.

Please read these Terms before using the Website. If you do not agree with them, refrain from using the Website.

2.- Purpose and cost of the Website. All information included on the Website is for informational purposes only. Access to and use of the Website is free.

3.- Access to certain services that require prior registration. Accessing certain services on the Portal may require users to register by creating an account, which will imply the acceptance of VITHAS’ General Terms & Conditions and Privacy Policy, where applicable and where indicated.

Additional information may be requested to define the User’s profile in order to offer certain personalised services. If this data is not provided, VITHAS will not deny access to its Website, however, it will not be able to offer such services to these users.

If registered, the use of the password is personal and non-transferable and may not be ceded to third parties, not even on a temporary basis. The user undertakes to make diligent use of said password and keep it secret, and must change it as established on the Website from the moment he or she knows or suspects improper use of it, therefore accepting all liability for the consequences that may be caused of its being divulged to third parties.

The user also undertakes not to use false identities or impersonate the identity of others in the use of the Portal or any of its services, including the use of passwords or codes of third parties, or in any other way.

4.- Lawful and non-injurious use of the Website. The user undertakes to use the Website and the contents and services offered on it in accordance with the law, these Terms, good faith, good practice and public order. Likewise, the user undertakes not to use the Website or the services provided through it for purposes or effects that are illicit or harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the Website or its services or prevent a normal use of the Website by other users.

5.- Limitation of liability.

a. Health information posted on the Website. VITHAS makes every effort to ensure that all the contents are correct and up-to-date, but it is not possible to guarantee that this will always be the case, bearing in mind that medicine is an ever-evolving science.

The health-related content published on the Website features the author and/or the health professional who approved it clearly identified, as well as the date of publication indicating when it was last reviewed, a consideration that must be taken into account since health knowledge changes and increases exponentially over time.

VITHAS emphasises that all health information published on the Website is intended to provide added value, but never to replace the relationship with your physician. Therefore, any information included here must always be consulted and agreed with your doctor, so that the latter may adapt and qualify it according to your specific circumstances.

VITHAS does not recommend or approve the use of a particular drug or a particular clinical test or diagnosis. The patient’s own health professionals are responsible for diagnosing and prescribing the necessary and/or recommended treatments and drugs.

b. Responsibility for the use of the Website. The user shall be solely responsible and liable for the infractions that may be incurred or for the damages that may be caused, to him/herself or to third parties, by the use of the Website contrary to these Terms, leaving VITHAS exempt from any kind of liability that may arise from the user’s actions.

The user shall be solely responsible and liable for any claim or legal, judicial or extra-judicial action brought by third parties against VITHAS based on the user’s use of the Website in violation of these Conditions, and shall bear all and any expenses, costs and compensations that are imposed on VITHAS by reason of said claims or legal actions.

c. Responsibility for the operation of the Website. Vithas makes every effort to ensure that browsing through this Website is conducted under the best security conditions. However, VITHAS shall not be liable for any damage that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of the electronic system, caused by causes beyond VITHAS’ control.

Likewise, VITHAS shall also be exempt from any liability that may arise from delays or blockades in the operation of this electronic system caused by deficiencies or overloads in the telephone lines or Internet, as well as damage caused by third parties through illegal interferences beyond VITHAS’ control.

d. Links from and to third-party pages. This Website and/or the different actions that are taken in it may include links or interactions with other sites or websites owned by third parties, such as YouTube, Twitter or Facebook. These third parties are responsible for the content posted on their respective pages and platforms. VITHAS has no control over the contents or use of websites or web pages other than this Website, and therefore shall not be liable or responsible for any damages that may be caused by them.

The existence of hyperlinks (links) to this Website on third-party pages or sites shall not imply in any case the existence of commercial or business relations with the owner of the website where the hyperlink is posted, nor the acceptance, approval or involvement by VITHAS in its contents or services.

VITHAS is not responsible for the correct functioning of such links, for the result obtained through such links, for the truthfulness and legality of the content or information that can be accessed through them, as well as for damages that may be suffered by virtue of the information found on the linked websites.

e. Advertising. This Website may contain advertising content or content sponsored by third parties. Where applicable, advertisers and sponsors shall be solely responsible for ensuring that the material sent to be included on the Website complies with the applicable laws in each case. VITHAS shall not be responsible or liable for any errors, inaccuracies, lack of transparency or irregularities in advertising or sponsors’ content. In any case, to lodge any claim related to the advertising content inserted in this Website, you can contact the advertiser or sponsor directly or report it to VITHAS through any of the means provided at the beginning of this document so that VITHAS can transfer it to said third parties and take the appropriate measures to prevent the same specific situation from occurring again.

f. User comments and content. VITHAS may offer users the possibility to enter comments to incorporate them in the corresponding sections of the Website. The publication of comments and other content is conditional on compliance with these Terms. If you do not agree with them, please do not use these services.

The person identified in each case as the person who has made the comments or added content shall be solely responsible for them as well as for ensuring that their inclusion on the Website complies with these Terms and the laws that may apply in each case. The contents included do not reflect VITHAS’ opinion, and VITHAS shall not be responsible or liable for any errors, inaccuracies, insults, slander or irregularity that the aforementioned comments may contain.

When the user uploads or inserts content on the Website, he/she declares to be the owner of the rights over the texts and content, guaranteeing that, where appropriate, he/she has the necessary rights and authorisations from the author or owner of the text and/or content for their use and exploitation through the Website. If the user does not know if he/she has the rights for the aforementioned use, he/she must not publish such information or material.

VITHAS shall not be responsible or liable (unless otherwise provided by law) for damages that may be caused by the use, reproduction, distribution or public communication of texts and/or content that are protected by intellectual property rights belonging to third parties, without the user first having obtained from the owners the necessary authorisation to carry out the use they make or intend to make. In this case, the user accepts that he/she shall be solely liable for any claim by a third party who claims to have rights over the texts and/or content.

Participation in promotional actions. The participation in any of the promotional actions contained in this Website shall imply the acceptance, by the user, of these Terms, and may require the acceptance of any other particular terms & conditions that may be determined.

Third-party promotional actions. The user acknowledges and accepts that certain promotional actions may be developed by third parties (VITHAS’ partners) and as such, should he/she choose to participate in them, he/she must read and, where appropriate, agree to the terms that apply to him/her, which will have been determined by the specific person responsible for the promotion.

Intellectual property. All the contents of the Website, unless expressly stated otherwise, are the exclusive property of VITHAS or third parties that have authorised VITHAS to include them on the Website.

Likewise, all trade names, trademarks and distinctive signs of any kind contained on the Website are protected by law and their reproduction, imitation, use or insertion is prohibited without proper authorisation from VITHAS or the third party to which they may belong.

The user acknowledges that the unauthorised reproduction, distribution, marketing or transformation of the elements indicated may constitute an infringement of the intellectual and/or industrial property rights of VITHAS or of the third-party holders of these rights.

Therefore, the reproduction, transformation, public communication, distribution, public or general disclosure or any other form of use, by any means, of all or part of the content of this Website, including the design and layout of the content, is prohibited without having the corresponding authorisation from the owner of the rights or unless it is legally permitted or is in accordance with the nature of the content itself.

Under no circumstances does access to the Website grant the user any ownership rights over the content contained therein.

The user may not use the contents offered on the Website for purposes other than those stipulated in these Terms, and where appropriate in the particular terms and conditions governing the use of certain website features.

Personal data protection. You will find all the information about the processing of your personal data in the Website Privacy Policy .

Links to the Website. It is expressly forbidden to insert links to this Website on any other third-party websites, social networks or digital platforms without the prior and express authorisation of VITHAS.

Monitoring and control of the Website. VITHAS reserves the right, as the owner of the Website, to monitor and control at any time users’ use of the Website, including of the content uploaded, inserted or published by users on the Website. In this regard, VITHAS may unilaterally remove comments and/or content produced, uploaded or inserted by users on the Website, when VITHAS deems it appropriate and without the need to justify said removal.

For services that require users to register, VITHAS reserves the right to take appropriate measures in the event that users use such services contrary to these Terms, including withdrawing users’ access, cancelling or blocking their credentials.

Users may report and inform VITHAS of any irregularity or breach of these Terms they notice on the Website so that VITHAS may take the measures it deems appropriate.

Legal action if there is a violation of these Terms. VITHAS may take legal action against users who violate these Terms, causing any type of damage to VITHAS, other users or third parties.

Modification of Terms. VITHAS reserves the right to make changes to the content of these Terms at any time in order to adapt to operational, technical or legislative changes. Therefore, Website users must consult these Terms periodically in case the Terms have been modified.

Interpretation, applicable law and jurisdiction. These Terms have been written in Spanish. In case of any discrepancy between the Spanish version and any other versions that may be available on the Website, the Spanish version shall always prevail.

Any clause or provision of these Terms of Use that is or becomes illegal, invalid or unenforceable shall be excluded therefrom and shall be deemed inapplicable to the extent of such illegality, invalidity, or unenforceability and shall be replaced by another that is as similar as possible to the previous one, but will not affect or harm the remaining provisions, which shall remain in full force, regardless of any illegal, invalid, or unenforceable clause or provision in these Terms.

Any disputes or controversies about the application or interpretation of these Terms shall be resolved in accordance with Spanish law and subject to the jurisdiction of the courts and tribunals of the user's address.