Privacy Policy

This Privacy Policy provides all the information on the processing of personal data of the users of this website (hereinafter, the “Website”).

This Privacy Policy does not apply to the processing of personal data carried out in relation to the services provided to users through the Private Area, which you may consult in the specific Privacy Policy for that area.

If you would like to consult the cookie information, you can do so in the Cookie Policy, which you can access from the link located at the foot of this website.

  1. DATA CONTROLLER
  2. DATA PROTECTION OFFICER
  3. PURPOSES AND LEGITIMATE BASES
  4. RETENTION PERIOD
  5. RECIPIENTS
  6. RIGHTS
  7. ORIGIN OF DATA

1.     DATA CONTROLLER

The Data Controller for your data is VITHAS SANIDAD, S.L.U. (hereinafter, “Vithas”) with registered address at Calle Arturo Soria, 107, 28043 (Madrid) and tax ID number B-18007203, as the owner and manager of the Website.

2.     DATA PROTECTION OFFICER

Grupo Vithas has appointed a Data Protection Officer for all Group entities.

You may contact the Data Protection Officer for any matter related to the processing of your personal data at the email address proteccion.datos@vithas.es.

3.     PURPOSES AND LEGITIMATE BASES

PurposeLegitimate basis
To contact users who request to be contacted through the forms on the website or on social media, to respond to their contact requests or manage their participation in events organised by Vithas.User consent, which is granted by sending the corresponding form or by contacting us using the authorised means.

4.     RETENTION PERIOD

The personal data provided by users through the communication channels to send requests for information, suggestions, etc., as well as to be contacted by Vithas or Vithas centres, will be processed for the time necessary to manage said request.

The personal data provided in the request to arrange an appointment will be processed for the time strictly needed to arrange said appointment or until the user indicates their loss of interest in finally arranging said appointment. However, once the appointment has been booked, the data will be processed for the provision of the requested health care, in accordance with the information provided to the client prior to the provision of said care.

 5.     RECIPIENTS

Vithas may disclose the personal data of users to the following categories of recipients:

  • The entities that make up the Grupo Vithas (you can consult them here), when necessary, on the basis of the legitimate interest in the Group’s internal administrative management. For example, to be contacted by a person from a particular centre about an appointment, to participate in a Health Classroom or event, or to be contacted by the staff of the centre.
  • The competent administrative and judicial authorities, when it is necessary to communicate personal data to comply with a legal obligation or to formulate, exercise or defend against claims, based on the legitimate interest of Vithas in making use of its fundamental right to effective judicial protection.

Notwithstanding the foregoing, personal data provided by users may be accessed by Vithas service providers in the technology and information systems, administrative management, marketing and legal advice and consulting sectors. These providers will only access such personal data under the instructions and supervision of Vithas, and for the sole purpose of performing the service that Vithas has hired them for.

We do not do any international transfers of your personal data.

6.     RIGHTS

You may exercise your rights of access, rectification, erasure, portability, objection and restriction of the processing that we do of your personal data, as well as withdraw any consent granted at any time.

To exercise your rights, you may contact us by post at C/Arturo Soria, 107, planta 4ª, 28043 (Madrid), or by email at proteccion.datos@vithas.es, proving your identity.

Likewise, we inform you that you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7.     ORIGIN OF DATA

Normally, we obtain data directly from the data subject, who provides them to us through the relevant form.

However, when you use the forms and buttons set up by Vithas on our various social media pages (for example, Facebook, Instagram, Twitter or LinkedIn forms), we may obtain basic information about your profile through the social network in question, which will notify you of the transfer of your data to Vithas.